Candidate Presentation · Marriott Intl

Linda
Cabinda

FLEX Scrum Master · Agile Delivery

Technical Scrum Master and Agile delivery leader with 10+ years supporting Scrum teams in large-scale, cross-functional programs in high-SLA, customer-facing environments where delivery directly impacts user experience, platform reliability, and revenue. I specialize in stabilizing delivery in complex, high-pressure environments by protecting sprint commitments, enforcing execution discipline, and creating visibility across dependencies, risks, and delivery.

10+
Years Leading Enterprise Delivery
Banking · Healthcare · Mortgage · ERP
40+
Enterprise Teams Supported
During global SAP S/4HANA transformation
90%
Average Team SAY/DO Ratio
Up from ~50% before delivery stabilization
~$1M
Annualized Capacity Recovered
Through sprint discipline and backlog hygiene
SAFe SASM PSM JIRA Align PI Planning
02 — Motivation

Why
Marriott

Marriott's FLEX Scrum Master role is an opportunity to return to the work I do best: partnering closely with teams to improve execution, developing people through Agile coaching, removing systemic impediments, increasing stakeholder visibility, and keeping backlogs prioritized and ready for delivery.

“I do my best work where delivery needs to stay predictable even when operational pressure, dependencies, and competing priorities try to pull it off track.”
ROLE FIT
01
Real-Time Platform Delivery at Enterprise Scale
My JPMorgan payments work maps directly to Marriott’s environment: real-time, revenue-critical systems, disciplined releases, and cross-team coordination under pressure—complemented by enterprise-scale ERP transformation experience (SAP S/4HANA) at Mosaic, aligning backend systems with customer-facing impact.
02
AI-Driven Delivery
I specialize in enabling AI-driven delivery using JIRA automation and Atlassian AI to accelerate Epic/Feature/Story creation, improving readiness, reducing refinement cycle time, and increasing delivery throughput.
03
Leading Through Connection
What makes this opportunity compelling is the chance to once again work close enough to teams to build the relationships that make real coaching, accountability, and execution improvement possible.
04
Metrics-Driven Visibility
I use velocity, throughput, cycle time, carryover, and unplanned work trends to surface delivery risks early and give leadership clear execution visibility without adding reporting overhead.
03 — Career Arc

10+ Years of Enterprise Delivery

MAY 2023 – JUN 2025
Mosaic Company · Riverview, FL
IT Program Manager – Agile Delivery
Led Agile execution across 40+ teams during a global SAP S/4HANA transformation, improving velocity predictability by up to 60%, reducing cycle time by 30%, and increasing throughput by 40%.
SAFeJIRA AlignSAP S/4HANAPI PlanningFlow Metrics
SEP 2021 – JUN 2023
JPMorgan Chase · Tampa, FL
Scrum Master – Payments Division
Led delivery across enterprise payments teams in a high-volume transaction environment, supporting real-time, revenue-critical systems including the Netflix Australia launch and Brexit-driven changes while maintaining zero missed releases.
Real-Time SystemsSAFeScrum CeremoniesRelease Discipline
MAR 2019 – AUG 2021
SunTrust · Philadelphia, PA
Scrum Master – Mortgage Technology
Supported mortgage technology delivery across loan origination and processing teams, coordinating complex integrations while improving release efficiency and enabling workflow automation that delivered about $150K in annual operational savings.
IntegrationsDefect ReductionOperational Savings
MAY 2016 – MAR 2019
Aetna · McLean, VA
Scrum Master – Healthcare Technology
Helped stabilize delivery across 3 Scrum teams in an 8-team ART by reducing rework by 30% and improving predictability from 60% to 85% SAY/DO through stronger engineering quality practices.
SAFeScrum of ScrumsRework Reduction
04 — Proof of Impact

Selected Case Studies

01
Mosaic · 2023–2025
Driving Delivery Stability During Enterprise ERP Transformation
Supported a global SAP S/4HANA ERP transformation, a complex, cross-functional platform modernization effort analogous to Marriott’s enterprise systems landscape, where release timing, system stability, and customer impact required strict execution discipline and proactive risk management. Reworked team structures and delivery practices to restore discipline and expose systemic inefficiencies before they became delivery risks.
60%
Increase in ART delivery predictability
30%
Reduction in average cycle time
40%
Throughput increase across ARTs
02
JPMorgan Chase · 2022
Supporting Netflix Launch Under Real-Time Conditions
Supported delivery for a high-visibility, high-volume streaming platform launch (Netflix Australia), where real-time transaction flows, release discipline, and cross-team coordination were critical to ensuring platform stability and uninterrupted customer experience under production pressure.
0
Missed client deadlines
100%
On-time delivery within governed release calendar
10%
Capacity allocated for tech debt and system health
03
Mosaic · SAP FICO · 2021–2023
Recovering ~$1M in Delivery Capacity Through Execution Stabilization
Inherited three underperforming enterprise teams with chronic carryover, weak backlog readiness, and dependency blind spots. Tightened team structure, execution discipline, and backlog hygiene to restore predictability and recover significant delivery capacity across the program.
>90%
Finance SAY/DO after stabilization
100%
HR SAY/DO sustained for 2 years
~$1M
Annualized delivery capacity recaptured
05 — Execution Roadmap

30 · 60 · 90 Day Plan

Days 01–30
Listen & Map
Stakeholder ImmersionShadow delivery leads, engineering managers, and business partners. Understand the division's current delivery rhythm, pain points, and top priorities.
Team Health AssessmentAudit team ceremonies, backlogs, dependency & risk handling, and JIRA workflows. Identify where execution friction exists — not to fix immediately, but to understand the root causes.
Tooling & Process AuditReview JIRA/ServiceNow configuration, sprint metrics, and existing reporting infrastructure. Document what's working and what needs improvement.
Unplanned Work KanbanStand up a separate Kanban lane for unplanned work so that escalations, urgent client asks, and operational interrupts are visible, measured, and isolated from committed sprint work.
Days 31–60
Stabilize & Align
AI-Enabled Backlog AccelerationLeverage JIRA automation and Atlassian AI to accelerate Epic, Feature, and Story creation, improving backlog readiness, reducing refinement time, and increasing delivery throughput.
Metrics BaselineEstablish baselines for cycle time, throughput, carryover, churn, delivery predictability, and unplanned work; create a shared dashboard that gives both teams and leadership real-time execution visibility.
Backlog Readiness & Dependency HygieneWork with Product Owners and engineering leads to improve backlog quality, surface blocked work, and reduce sprint-to-sprint execution friction caused by unresolved dependencies.
Quick WinsIdentify 2–3 high-visibility delivery improvements that build team trust and demonstrate immediate ROI — without disrupting velocity.
Days 61–90
Accelerate & Scale
PI ReadinessStrengthen PI Planning by ensuring priorities are estimated, capacity assumptions are grounded in real team data, and dependencies are visible early enough to prevent execution drag.
Quarterly Capacity Planning ModelEstablish a quarterly capacity planning model that accounts for interruption patterns, realistic execution variability, and unplanned work trends — improving forecast accuracy without overcommitting the team.
Leadership Impediment InsightsHighlight retrospective feedback that points to systemic impediment insights leadership can act on — framed around operational impact, not just sprint statistics.
Agile Maturity RoadmapDeliver a formal assessment and phased maturity roadmap tailored to the team environment — with measurable milestones and practical improvement priorities.
06 — Closing

Ready to Deliver
for Marriott

I bring structure, discipline, and execution control to environments where complexity and operational pressure make delivery harder to sustain. Marriott’s loyalty and digital platform work is exactly the kind of customer-facing, high-stakes environment in which I have consistently delivered results.

Email lcabinda@gmail.com
Phone (310) 436-5672
LinkedIn linkedin.com/in/linda-cabinda
Location Tampa, FL · Remote
LINDA
CABINDA
2026
01 / 06
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